Question 1

What is TapID?

Accepted Answer

TapID is a smart NFC-powered digital identity, business card and networking platform. It pairs premium NFC devices — metal cards, bamboo cards, PVC cards and coin stickers — with a digital profile that lives on the web, so a single tap shares everything about you instantly.

Question 2

How does an NFC business card work?

Accepted Answer

Hold your TapID card near any modern smartphone. The phone reads the embedded NFC chip and launches your digital profile in the browser. There's nothing to type, scan or sign in to. If the other phone doesn't support NFC, your QR code works as an instant fallback.

Question 3

Do I need an app to use TapID?

Accepted Answer

No app is required for the people you share your TapID with. They simply tap or scan and your profile opens. As a TapID owner, you manage your profile and leads from any browser — mobile or desktop.

Question 4

Can I update my profile later?

Accepted Answer

Yes. You can update your details — name, role, links, photo, services and call-to-action — at any time. Your physical card stays the same; your profile always reflects the latest version of you.

Question 5

What happens if the other person's phone doesn't support NFC?

Accepted Answer

Every TapID has a built-in QR fallback. Just open your profile and let them scan the QR code with their camera. They can also save your TapID URL as a regular link or you can share it via WhatsApp, email or SMS.

Question 6

Can companies order TapID for teams?

Accepted Answer

Yes. We offer TapID for Business with company-branded profiles, centralised employee management, analytics and lead capture across the whole team. Talk to us about a team rollout and we'll help you onboard everyone smoothly.

Question 7

What's the difference between Platinum, Gold, Silver and Starter?

Accepted Answer

TapID Platinum (LKR 19,888) includes the Metal NFC Card, 30mm coin sticker and 6mm sticker — the full premium set. Gold (LKR 14,888) includes a Bamboo or Carbon Fiber card with a 30mm coin. Silver (LKR 7,888) is a clean PVC card in white or black. Starter (LKR 1,888) is the 30mm NFC coin sticker only — a perfect entry point.

Question 8

What are the subscription plans?

Accepted Answer

We offer four plans: Free (basic profile), Essential (launch price LKR 1,888/mo), Pro (LKR 2,788/mo) and Pro+ (LKR 3,288/mo). Every paid plan billed monthly starts with a 30-day free trial. Prefer annual billing? Pair an annual plan with a device order and get 10–20% off the device instead — the bundle discount replaces the free trial. Yearly billing also saves 20% on the plan itself.

Question 9

Can I get my own logo and branding on the card?

Accepted Answer

Yes. Every TapID card — Platinum metal, Gold wood and Silver PVC — is produced with your own logo and details on it. After you order, we prepare the design and send you an artwork proof to approve before production, free of charge. The Starter 30mm coin sticker ships in the standard TapID design.

Question 10

Can I return or exchange my TapID device?

Accepted Answer

TapID cards are custom-made — engraved or printed with your own logo, name and details — and manufactured to your specific order after you approve the artwork proof. For this reason, purchases are not returnable and cannot be exchanged once production is approved. If your device arrives damaged or defective, contact hello@synapseus.com promptly and we will review it in line with our Terms of Service and applicable law.

Question 11

Can TapID be used for events?

Accepted Answer

Absolutely. TapID supports conferences, expos, BNI-style meetings and corporate events — with QR check-in, attendee networking, sponsor visibility, post-event engagement and analytics. Pro+ unlocks Event Mode.

Question 12

Is TapID suitable for BNI and networking groups?

Accepted Answer

TapID is built with BNI chapters and networking groups in mind. Weekly meetings, referrals and one-to-ones are easier to track, follow up on and report — without a single paper card.

Frequently asked questions.

Everything you need to know.

Make every connection
count.

Frequently asked questions.

Everything you need to know.

Make every connection count.

Make every connection
count.